High-quality products tailored for wholesalers and distributors worldwide.
China Loong Trailers Co., Ltd. supplies trailers, trailer spare parts, cable ties, and wiring accessories to international B2B customers. Our product range includes agricultural trailers, cargo and utility trailers, boat trailers, car and vehicle transport trailers, motorcycle and ATV trailers, truck and semi-trailers, special-purpose trailers, and OEM customized models. The following ordering guide explains our standard cooperation process. Specific commercial terms are subject to the requirements and written confirmation of each order.
Please send us an inquiry with as much information as possible about the product and its intended use. Clear requirements help us evaluate the application and prepare an accurate quotation.
If the final specification is not yet available, our team can discuss the application with you and help identify the information needed for product selection or custom development.
Products may be supplied in standard configurations or adapted according to customer requirements. OEM and custom trailer projects are evaluated based on the intended application, technical specifications, materials, components, quantity, packaging, and destination.
After reviewing the inquiry, China Loong Trailers Co., Ltd. will provide a quotation or request additional technical information. Unless otherwise stated, a quotation may include the product description, specification, quantity, unit price, trade term, estimated production schedule, packaging method, payment arrangement, and quotation validity.
Prices are subject to confirmation and may change if the design, material, component selection, quantity, packaging, delivery destination, freight conditions, exchange rate, or other order details are revised. Tooling, samples, engineering work, testing, documentation, or special packaging may be quoted separately when required.
For customized products, both parties should confirm the key technical details before production. Depending on the product, confirmation may involve drawings, specification sheets, component lists, color references, packaging instructions, or other technical documents.
A sample or prototype may be recommended for certain custom parts, accessories, or trailer projects. Sample availability, cost, production time, shipping charges, and approval procedures will be confirmed according to the project. Approval of a sample does not authorize changes beyond the approved specification unless those changes are agreed to in writing.
The buyer is responsible for checking that the selected product and specification are suitable for the intended use and comply with applicable requirements in the destination market. We should be informed of any mandatory standards, registration conditions, or documentation requirements before the order is confirmed.
An order proceeds after the commercial and technical details have been accepted by both parties. The final confirmation may be recorded in a quotation, proforma invoice, sales contract, purchase order, approved drawing, specification sheet, or other agreed document.
Please review all information carefully before confirming the order, including:
Any requested change after order confirmation may affect the price, production schedule, packaging, or delivery arrangement. Changes are valid only after written review and acceptance by both parties.
Payment terms and methods are determined according to the order value, product type, customization level, production requirements, and agreed commercial conditions. The applicable arrangement will be stated in the quotation, proforma invoice, or sales contract.
Production and shipment will be scheduled according to the agreed payment milestones. Bank charges, intermediary bank fees, taxes, customs duties, import charges, and other destination-related expenses are handled according to the confirmed trade term and order documents.
Payments should be made only to the beneficiary account stated in the official order documents issued by China Loong Trailers Co., Ltd. If any payment instruction appears to change, please verify it with our authorized contact through a previously confirmed communication channel before making payment.
Production is arranged after the order details and applicable payment requirements have been confirmed. The production schedule depends on the product specification, customization, material and component availability, quantity, and current manufacturing arrangement.
For custom orders, we may communicate with the buyer during production to confirm technical points or approved changes. Progress photographs, production updates, or other records may be provided when agreed and practical. Any buyer approval required during production should be supplied promptly to avoid affecting the schedule.
An estimated completion date is provided for planning purposes and remains subject to final confirmation. Events outside reasonable control, including material delays, transportation disruption, port conditions, regulatory changes, or other unforeseen circumstances, may affect the schedule. If a material change occurs, we will communicate with the buyer and discuss the next steps.
Products are checked against the confirmed order specifications at relevant stages of production and before dispatch. The inspection scope depends on the product and may include dimensions, materials, appearance, component installation, functional items, quantity, markings, and packaging.
If the buyer requires a specific inspection procedure, third-party inspection, test report, photographs, video, or additional documentation, this should be requested before order confirmation. Related costs, scheduling, access, and acceptance criteria must be agreed in advance.
Pre-shipment information may include packing details, product photographs, shipping marks, quantities, or other agreed records. Shipment will be arranged after the applicable inspection, document, and payment conditions have been completed.
Packing is selected according to the product type, dimensions, transport method, destination, and customer requirements. Trailers may require different loading or disassembly arrangements, while spare parts, cable ties, and wiring accessories may be packed in cartons, pallets, crates, or other suitable export packaging. Special packaging or private-label requirements should be confirmed during quotation.
Delivery may be arranged by sea, road, rail, air, courier, or another agreed method, depending on the nature of the goods and the destination. The applicable Incoterm, shipping point, freight responsibility, and insurance arrangement will be stated in the order documents.
Freight quotations and transit estimates may change due to carrier availability, seasonal conditions, fuel charges, port congestion, customs procedures, or other logistics factors. Unless otherwise agreed, the buyer is responsible for providing accurate consignee details and completing destination import clearance, duties, taxes, registration, and local delivery arrangements.
Standard commercial documents will be prepared according to the confirmed order and shipping method. These may include a commercial invoice, packing list, transport document, and other agreed paperwork.
Any special document, legalization, inspection record, certificate, customs statement, or destination-specific format must be requested before order confirmation. Availability, issuing time, and additional costs are subject to review. The buyer should verify document requirements with its customs broker or relevant local authority before shipment.
The buyer should inspect the shipment promptly upon arrival. Before signing for delivery, check the external packaging, package count, and visible condition of the goods. If damage, shortage, or irregularity is found, record it on the carrier’s delivery document and retain photographs, videos, labels, packing materials, and other relevant evidence.
Any issue should be reported to China Loong Trailers Co., Ltd. as soon as reasonably possible, with the order number, product identification, quantity affected, description of the issue, and supporting photographs or videos. Complete information allows us to investigate efficiently and determine an appropriate response.
We provide order-related communication and technical support for the products supplied. For installation, operation, maintenance, spare parts, or troubleshooting questions, please contact us with the product model, order reference, serial or identification details where applicable, and a clear description of the request.
If a quality concern is reported, we will review the confirmed specification, production and inspection information, transport condition, installation, operation, and supporting evidence. The appropriate solution will be discussed according to the cause, product condition, order terms, and specific circumstances. Products should not be modified, dismantled, repaired, or discarded before the issue has been reviewed unless immediate action is required for safety.
Requests to change or cancel an order must be submitted in writing. Approval depends on the production status, materials already purchased, completed engineering or tooling work, customized components, packaging preparation, and other costs already incurred.
If a change or cancellation can be accepted, any resulting adjustment to price, schedule, payment, or other terms will be confirmed in writing. Customized goods, completed goods, and specially purchased materials may be subject to restrictions or associated charges.
To avoid misunderstandings, important commercial and technical decisions should be confirmed in writing. The final quotation, proforma invoice, sales contract, approved drawings, specifications, and written amendments form the basis of the order.
If there is any difference between general website information and the documents confirmed for a specific transaction, the mutually accepted order documents will apply. China Loong Trailers Co., Ltd. welcomes clear communication throughout inquiry, customization, production, delivery, and after-sales service to support efficient long-term B2B cooperation.